Email and Mail for Exchange n9

How can I turn the logging ON or OFF?

Warning:

Before sending the logs to somebody (including Nokia) or publishing them, check that the log files do not contain any data which you treat as private or confidential!

Turning the logging ON

  1. Enable Developer mode from settings --> Security --> Developer Mode.
  2. Wait until the device reboots.
  3. Connect the device to PC in mass storage mode and copy the conf files below into MyDocs folder.
    • activesync.conf
    [Syslog]
    Enabled=0
    
    [FileLog]
    Path=/home/user/MyDocs/activesync.log
    Enabled=1
    
    [StdStreamLog]
    Enabled=0
    StdErrEnabled=0
    
    [ExtendedLog]
    Enabled=1
    
    [Log%20categories]
    Calendar=1
    Contacts=1
    Settings=1
    Statistic=0
    Transfer=
    Meetings=1
    Network=1
    Storage=1
    DBus=1
    AS_LIB=1
    General=1
    
    • Fenix.conf
    [Syslog]
    Enabled=0
    
    [FileLog]
    Path=/home/user/MyDocs/fenix.log
    Enabled=1
    
    [StdStreamLog]
    Enabled=1
    
    [Log%20categories]
    Fenix=1
    
    
  4. Launch terminal application and run the following command:
  5. cp /home/user/MyDocs/*.conf /home/user/.config/Nokia/
    
  6. Reboot the device and reproduce your problem.
  7. Connect the device to PC in mass storage mode and copy the conf files from the MyDocs folder.

Turning the logging OFF

In order to turn the logs OFF, execute the following commands from xterm:


After device reboot the logs will not be collected.