Editing Bugs:Tasks
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There are a number of ways to start triaging: | There are a number of ways to start triaging: | ||
| - | ==Triage a single application== | + | ==Triage a single product (application)== |
| - | Pick up the product or component that interest you, or which you know about, or are willing to learn, or happen to use. You can [https://bugs.maemo.org/query.cgi?format=advanced query] for existing open reports and take a look at issues that interest you, for example in order to update them by updating the Version field, or noting that they have been already fixed in the version you use (please mention the exact version that you use in a comment). If you want to constantly be informed about any changes, set up user watching by adding the [https://bugs.maemo.org/describecomponents.cgi "QA Default Contact"] email address to your [https://bugs.maemo.org/userprefs.cgi?tab=email "User Watching"] list | + | Pick up the product or component that interest you, or which you know about, or are willing to learn, or happen to use. You can [https://bugs.maemo.org/query.cgi?format=advanced query] for existing open reports and take a look at issues that interest you, for example in order to update them by updating the Version field, or noting that they have been already fixed in the version you use (please mention the exact version that you use in a comment). If you want to constantly be informed about any changes, set up user watching by adding the [https://bugs.maemo.org/describecomponents.cgi "QA Default Contact"] email address to your [https://bugs.maemo.org/userprefs.cgi?tab=email "User Watching"] list. |
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==Triage the latest incoming reports== | ==Triage the latest incoming reports== | ||
| - | Take a look at the latest [https://bugs.maemo.org/buglist.cgi?bug_file_loc=&bug_file_loc_type=allwordssubstr&bug_id=&bugidtype=include&chfield=%5BBug%20creation%5D&chfieldfrom=-14d&chfieldto=Now&chfieldvalue=&email1=&email2=&emailassigned_to1=1&emailassigned_to2=1&emailcc2=1&emailqa_contact2=1&emailreporter2=1&emailtype1=substring&emailtype2=substring&field0-0-0=noop&keywords=&keywords_type=allwords&long_desc=&long_desc_type=substring&query_format=advanced&remaction=&short_desc=&short_desc_type=allwordssubstr&status_whiteboard=&status_whiteboard_type=allwordssubstr&type0-0-0=noop&value0-0-0=&votes=&order=bugs.bug_id&query_based_on= incoming reports of the last two weeks] and try to reproduce them, or ask for missing information, or add additional information | + | Take a look at the latest [https://bugs.maemo.org/buglist.cgi?bug_file_loc=&bug_file_loc_type=allwordssubstr&bug_id=&bugidtype=include&chfield=%5BBug%20creation%5D&chfieldfrom=-14d&chfieldto=Now&chfieldvalue=&email1=&email2=&emailassigned_to1=1&emailassigned_to2=1&emailcc2=1&emailqa_contact2=1&emailreporter2=1&emailtype1=substring&emailtype2=substring&field0-0-0=noop&keywords=&keywords_type=allwords&long_desc=&long_desc_type=substring&query_format=advanced&remaction=&short_desc=&short_desc_type=allwordssubstr&status_whiteboard=&status_whiteboard_type=allwordssubstr&type0-0-0=noop&value0-0-0=&votes=&order=bugs.bug_id&query_based_on= incoming reports of the last two weeks] and try to reproduce them, or ask for missing information, or add additional information. |
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==Update reports of older versions== | ==Update reports of older versions== | ||
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==Clean up reports that need more information== | ==Clean up reports that need more information== | ||
| - | Clean up [https://bugs.maemo.org/buglist.cgi?keywords_type=allwords&keywords=moreinfo&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&chfieldfrom=-6m&chfieldto=Now bugs with moreinfo keyword that have not been changed for 6 months]. This means that more information had been requested from the reporter but has not been provided. These bugs should be closed as WORKSFORME if you are not able to reproduce. If there is simply not enough information to be a useful report, then close the bug as INVALID. Please always explain your decision by adding a nice comment and in the latter case, ask the reporter to provide the information asked for, if he can, and reopen the bug. The [ | + | Clean up [https://bugs.maemo.org/buglist.cgi?keywords_type=allwords&keywords=moreinfo&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&chfieldfrom=-6m&chfieldto=Now bugs with moreinfo keyword that have not been changed for 6 months]. This means that more information had been requested from the reporter but has not been provided. These bugs should be closed as WORKSFORME if you are not able to reproduce. If there is simply not enough information to be a useful report, then close the bug as INVALID. Please always explain your decision by adding a nice comment and in the latter case, ask the reporter to provide the information asked for, if he can, and reopen the bug. The [http://wiki.maemo.org/Bugsquad#How_everybody_can_help Greasemonkey triage helper script] can help you here. |
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